Terms & Conditions

1. About These Terms

These terms and conditions govern your use of the PreAid website (preaid.co.uk) and any purchases you make from us. By using our website, you agree to be bound by these terms.

PreAid is a brand of Dozywave Ltd, a company registered in England and Wales. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

2. Our Products

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. They should not be used as a substitute for a varied and balanced diet or a healthy lifestyle.

If you are pregnant, breastfeeding, taking medication, or have a medical condition, please consult your doctor before using our products.

Unless otherwise stated, all products sold on this website are intended for adults (aged 18 and over) only.

3. Pricing & Payment

• •All prices are displayed in British Pounds (GBP) and are inclusive of VAT
• •We accept payment via major credit and debit cards through our secure payment provider, Stripe
• •We reserve the right to amend prices at any time, though this will not affect orders already placed

4. Orders & Contract Formation

When you place an order, you will receive an email acknowledging your order. This acknowledgement does not constitute acceptance. A binding contract is formed only when we dispatch your order and send you a dispatch confirmation email.

We reserve the right to refuse or cancel any order at our discretion.

5. Delivery

For full details of our delivery options, timescales, and charges, please see our Shipping Policy.

6. Returns & Refunds

For full details of our returns process, please see our Returns Policy.

7. Intellectual Property

All content on this website — including text, images, logos, and product formulations — is the property of Dozywave Ltd and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Dozywave Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. The most current version will always be available on this page.